Privacy Policy
Last Updated: July 31, 2026
DigiNerd (“DigiNerd”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, interact with us, submit an enquiry, or use our services.
By accessing or using our website and providing your information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information directly from you, automatically through our website, or through third-party platforms and services.
Information You Provide to Us
When you contact DigiNerd, submit a form, request an audit, enquire about our services, schedule a consultation, or otherwise communicate with us, we may collect information such as:
Full name
Email address
Phone number
Company or business name
Website URL
Job title or designation
Information about your business, marketing requirements, advertising objectives, budgets, or challenges
Information included in messages, forms, emails, calls, or other communications with us
Any other information you voluntarily provide
You are responsible for ensuring that information you provide is accurate and that you have the authority to provide it.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, tags, analytics tools, server logs, and similar technologies.
This may include:
IP address
Browser type
Device type
Operating system
Approximate geographic location
Referring website or source
Pages visited
Time spent on pages
Links or buttons clicked
Date and time of visits
Website interactions
Advertising and campaign attribution information
UTM parameters
Device or advertising identifiers
Other technical and usage information
This information helps us understand how visitors interact with our website and improve our marketing, website experience, and services.
2. How We Use Your Information
We may use the information we collect to:
Respond to enquiries and requests
Provide information about our services
Schedule consultations, audits, or meetings
Prepare proposals and discuss potential engagements
Deliver and manage our services
Communicate with clients, prospects, partners, and vendors
Understand website usage and visitor behaviour
Improve our website, services, and user experience
Measure marketing and advertising performance
Attribute leads and enquiries to marketing campaigns
Conduct analytics and reporting
Run advertising and remarketing campaigns
Maintain business and communication records
Prevent fraud, misuse, security incidents, and technical problems
Comply with applicable laws and legal obligations
Protect our rights, property, users, clients, and business
Carry out other purposes disclosed to you when information is collected
Where required by applicable law, we will obtain appropriate consent before processing personal data for a particular purpose.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, understand visitor behaviour, measure performance, and support advertising activities.
These technologies may include:
Essential website cookies
Analytics cookies
Advertising cookies
Conversion tracking technologies
Remarketing technologies
Pixels
Tags
Local storage
Similar tracking technologies
We may use third-party tools and platforms for website analytics, advertising, conversion measurement, and marketing purposes.
Depending on our current technology stack, these may include services provided by platforms such as Google, Meta, LinkedIn, Microsoft, or other marketing and analytics providers.
These providers may collect information about your device, browsing activity, website interactions, and advertising interactions according to their respective privacy policies.
Where required, you may be provided with options to accept, reject, or manage non-essential cookies.
You may also control cookies through your browser settings. Disabling certain cookies may affect some website functionality or the accuracy of analytics and attribution.
4. Advertising and Remarketing
DigiNerd is a digital and performance marketing agency. We may use advertising technologies to understand how users discover and interact with our website and to advertise our services.
For example, if you visit our website, third-party advertising platforms may use cookies, pixels, or similar identifiers to measure conversions or show relevant advertisements to you on other websites or platforms.
Information used for these purposes may include:
Website visits
Pages viewed
Advertising interactions
Conversion events
Device information
Campaign information
Cookie or advertising identifiers
We may also use aggregated or anonymised marketing data to evaluate campaign performance and improve our advertising strategy.
Where required by applicable law, advertising and remarketing technologies will be used subject to appropriate consent.
5. Analytics
We may use analytics services to understand how visitors use our website.
Analytics information may help us understand:
Number of website visitors
Traffic sources
Popular pages
User journeys
Website engagement
Conversion activity
Device and browser usage
Marketing campaign performance
We use this information to improve website performance, marketing effectiveness, and user experience.
6. Lead and Contact Information
If you submit an enquiry, request an audit, schedule a consultation, or otherwise provide your contact information, we may use that information to communicate with you regarding your request and our services.
Depending on your interaction with us, communication may take place through email, phone, messaging platforms, or other communication channels you have provided or authorised.
We may retain enquiry and communication records for business administration, follow-up, service delivery, legal compliance, and record-keeping purposes.
Where consent is required for promotional communications, we will seek such consent.
You may request that we stop sending marketing communications at any time.
7. Client Data and Advertising Platforms
As a performance marketing agency, DigiNerd may access or process information on behalf of clients through advertising, analytics, e-commerce, CRM, reporting, and other business platforms.
Depending on the services provided, this may include access to platforms used for:
Advertising
Analytics
Conversion tracking
Customer relationship management
E-commerce
Lead management
Reporting and dashboards
Marketing automation
Website management
When we process personal information on behalf of a client, the client may determine the purposes for which that information is processed.
In such circumstances, requests concerning personal information controlled by the client may need to be directed to that client.
We process client information only as reasonably necessary to provide agreed services, comply with contractual obligations, protect our systems, and satisfy applicable legal requirements.
8. Sharing of Information
We do not sell personal information.
We may share information where reasonably necessary with:
Service providers
Hosting providers
Analytics providers
Advertising platforms
CRM and marketing technology providers
Communication providers
Cloud storage providers
IT and security providers
Professional advisers
Contractors and business partners
Government authorities or regulators where legally required
These parties may process information to provide services to DigiNerd or, where applicable, according to their own privacy policies.
We may also disclose information where we reasonably believe disclosure is necessary to comply with applicable law, respond to lawful requests, enforce agreements, investigate fraud or security incidents, or protect the rights and safety of DigiNerd or others.
9. Business Transfers
If DigiNerd undergoes a merger, acquisition, restructuring, sale of assets, financing transaction, or other business transfer, information held by us may be transferred as part of that transaction, subject to applicable legal requirements.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Responding to enquiries
Providing services
Maintaining client and business records
Marketing and communication activities
Resolving disputes
Maintaining security
Meeting contractual requirements
Complying with legal, accounting, or regulatory obligations
Retention periods may vary depending on the nature of the information and the purpose for which it is processed.
When personal information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
11. Data Security
We take reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, loss, or destruction.
However, no website, internet transmission, cloud platform, or electronic storage system can be guaranteed to be completely secure.
You should therefore exercise appropriate caution when transmitting information online.
12. Your Privacy Rights
Depending on applicable law and the circumstances, you may have rights regarding your personal information, including the ability to:
Request information about personal data processed by us
Request access to your personal information
Request correction or updating of inaccurate information
Request deletion or erasure of information where applicable
Withdraw consent where processing is based on consent
Raise a grievance regarding our processing of personal information
Exercise other rights available under applicable data protection laws
Some requests may be subject to legal limitations or exceptions.
To exercise a privacy-related right, contact us using the details provided below. We may request reasonable information to verify your identity before processing certain requests.
13. Withdrawal of Consent
Where we process personal information based on your consent, you may withdraw that consent by contacting us.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
Certain information may continue to be retained where required for legal compliance, contractual obligations, dispute resolution, fraud prevention, security, or other purposes permitted by applicable law.
14. Children’s Privacy
Our website and services are intended primarily for businesses and professionals and are not directed toward children.
We do not knowingly seek to collect personal information from children through our website.
If you believe a child has provided personal information to us without appropriate authorisation, please contact us so that we can review and take appropriate action.
15. Third-Party Websites
Our website may contain links to websites, platforms, or services operated by third parties.
DigiNerd does not control the privacy practices, security, content, or operations of those third parties.
If you visit a third-party website or service, its own privacy policy and terms will apply. We encourage you to review those policies before providing personal information.
16. Third-Party Platforms
Our business and website may interact with third-party platforms used for advertising, analytics, communication, CRM, website hosting, scheduling, and related business operations.
These third parties may process information according to their own terms and privacy policies.
DigiNerd is not responsible for the independent processing activities of third parties where they determine their own purposes and methods of processing.
17. International Data Processing
Some technology providers or service providers we use may operate infrastructure or process information outside India.
As a result, personal information may be processed or stored in jurisdictions other than the jurisdiction in which it was originally collected.
Where applicable, we take reasonable steps to use service providers and arrangements consistent with applicable data protection requirements.
18. Legal Compliance
We may process, retain, or disclose information where reasonably necessary to comply with applicable laws, regulations, court orders, legal processes, regulatory requirements, or lawful government requests.
Our privacy practices are intended to operate in accordance with applicable Indian data protection requirements, including the Digital Personal Data Protection Act, 2023 and applicable rules and regulations, to the extent they apply to DigiNerd’s activities.
19. Grievances and Privacy Requests
If you have questions, concerns, complaints, or requests regarding your personal information or this Privacy Policy, you may contact us at:
DigiNerd
Website: [www.diginerd.in](http://www.diginerd.in)
Email: [hello@diginerd.in](mailto:hello@diginerd.in)
Please include sufficient information for us to understand and respond to your request.
Where applicable, privacy grievances will be handled in accordance with applicable data protection laws and our internal processes.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or legal requirements.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
21. Contact Us
For questions regarding this Privacy Policy or DigiNerd’s privacy practices, please contact:
DigiNerd
Website: [www.diginerd.in](http://www.diginerd.in)
Email: [hello@diginerd.in](mailto:hello@diginerd.in)
© 2026 DigiNerd. All rights reserved.